Please view our Return Policy before submitting a return.
Mail your order back to the below address for a refund, note we don’t offer exchanges or credit notes currently.
If you require another size or style, please place a new order via the website.
No return slip is required.
Please just ensure your unique order number and full name as it appears on the order is written on the outside of the return satchel.
We use this to identify your return when it reaches our warehouse, so without this information we may not be able to identify it and process the return.
Return Address: G & S Logistics C/o Trend Imports
ATTN: Returns Department
Unit 1, 96-112 Gow Street
Padstow NSW 2211
NOTE: All returns for change of mind or incorrect sizing will be the responsibility of the customer, including all costs associated with sending stock back for a refund. We do not offer a free return service.
Please allow approximately 14 business days for processing from the time the return reaches our warehouse. Additional processing delays may occur during peak and busy time periods.
You will receive an email notification when your return has been processed (be sure to check your spam folder).